CRM for your industry
Why a CRM is best practice, sector by sector
A CRM keeps every enquiry, conversation, quote and renewal in one place so nothing depends on one person's inbox. Choose your industry to see how that works in practice, what it changes day to day and what to look for when comparing platforms.
Why a CRM is best practice in your industry
Every sector wins and keeps customers differently. Choose your industry to see the practical benefits of a CRM, the use cases that matter most and what to look for when you compare platforms.
Accountancy
Advertising
Airlines
Architecture
Aviation
Banking
Breweries
Builders
Charities
Construction
Consulting Businesses
Defence
Dentists
Education
Engineering
Enterprise
Farming
Financial Services
Food and Beverage
Fundraising
Gambling
Healthcare
Higher Education
Hospitality
Hotels
Insurance
Investment Banking
IT
Law Firms
Legal
Local Government
Logistics
Manufacturing
Maritime
Marketing Agencies
Mining
Museums
Non-profits
Oil and Gas
Pharma
Pharmacies
Physicians
Professional Services
Public Sector
Publishing
Rail
Real Estate
Recruitment
Research Organisations
Retail
Schools
Ship Builders
Small Businesses
Sports
Utilities
Vets
Warehouse Management
Warehousing
Wholesale
Wineries
Zoos
Why your business needs a CRM
Data taken from a survey we commissioned in December 2024. Click here to view
of businesses are utilising a CRM
of businesses are planning to invest in AI or automation tools
of businesses say using a CRM contributes to increasing customer retention
Introducing Dynamics 365 CRM - the perfect CRM for your industry
Once you know what a CRM should do for your sector, the question becomes which platform fits the way your teams already work. Dynamics 365 CRM connects sales, service and marketing to the Microsoft tools most teams use every day, so customer history, quotes and conversations stay attached to the right record.
It is modular, so you can start with core CRM and add customer service, field service or Business Central later without another migration, and Copilot handles a good share of the admin that usually stops teams keeping records up to date.
The Dynamics of Success
Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.
Download report
Not sure which CRM is right for your business?
Tell us how your team works today and we will talk through what a CRM would change, which capabilities matter most in your sector and where to start. No obligation, just a straight conversation.
