Microsoft Dynamics 365 business applications
Discover our range of Microsoft business solutions below. Not sure which is right for your business? Contact us and we'll do our best to advise.
Microsoft Dynamics 365 and Power Platform
Microsoft's enterprise-grade business applications are perfect for businesses of all shapes and sizes. Whatever your needs or challenges, we're confident there's a solution to benefit you. With both off-the-shelf and tailored options available, there's a solution to perfectly match your needs and budget.
Microsoft Dynamics 365 CRM applications
Microsoft Dynamics 365 is a family of CRM and ERP applications. Its CRM applications include Sales, Customer Service and Customer Insights, helping teams manage customer relationships, service and engagement. Choose the applications your business needs and connect them through a planned implementation.
Learn moreMicrosoft Dynamics 365 Business Central
Business Central is an all-in-one ERP for small and medium-sized organisations, bringing finance, purchasing, sales and operations together. It is a separate product from Microsoft Dynamics 365 Finance, which supports more complex enterprise financial requirements.
Learn morePower Platform
Microsoft Power Platform is a separate, complementary platform for building apps, automating workflows and analysing data. It can extend Microsoft Dynamics 365 applications, with configuration and licensing depending on the tools and scenario.
Learn moreMicrosoft Dynamics 365 for your teams
See how Microsoft's Dynamics 365 apps can be tailored to support specific teams across an organisation.
Microsoft Dynamics 365 Finance
Dynamics 365 for Finance makes it easier to gain a deeper understanding of your financial position and performance. With real-time data and automation at your disposal, you'll be able to improve the accuracy of your reports and adapt to change easier.
Learn moreMicrosoft Dynamics 365 Supply Chain Management
Streamline your supply chain with this tailored Dynamics 365 solution. From procurement to order management, you can improve the precision of your forecasts, drive efficiencies and overcome internal and external challenges faster.
Learn moreMicrosoft Dynamics 365 Field Service
Manage on-site service with work orders, technician scheduling and mobile workflows. Microsoft Dynamics 365 Field Service is distinct from Customer Service, which focuses on managing customer cases and support.
Learn moreMicrosoft Dynamics 365 Sales
Manage leads, opportunities and your sales pipeline, with insights and Copilot assistance to help sellers focus on customers and progress deals.
Learn moreMicrosoft Dynamics 365 Customer Insights
Unify customer data and orchestrate personalised journeys. Customer Insights combines customer-profile and segmentation capabilities with real-time engagement across channels.
Learn moreMicrosoft Dynamics 365 Customer Service
Manage customer cases, knowledge and support workflows, helping service teams resolve enquiries with consistent information and AI assistance.
Learn moreMicrosoft Dynamics 365 Contact Center
Connect voice and digital customer conversations with intelligent routing and Copilot assistance. Use it with Customer Service or integrate it with an existing CRM.
Learn moreMicrosoft Dynamics 365 Project Operations
Connect project quoting, planning, resource scheduling, time and expenses, and billing for project-driven organisations.
Learn moreMicrosoft Dynamics 365 Commerce
Bring retail and ecommerce operations together, with connected product information, pricing, promotions and customer experiences across channels.
Learn moreWhich Microsoft business application fits your needs?
A quick side-by-side view of each product. Many organisations combine several, so use this as a starting point and talk to us about the right mix.
Business Central
ERP
All-in-one finance and operations. Small and medium-sized businesses.
Finance, sales, purchasing, stock, projects
Dynamics 365 Finance
ERP
Complex, multi-entity financial management. Larger and enterprise organisations.
Financial close, planning, tax, billing
Dynamics 365 Supply Chain Management
ERP
Manufacturing, warehousing and logistics. Larger organisations with complex operations.
Planning, procurement, inventory, production
Dynamics 365 Project Operations
ERP
Project-based and professional services work. Services firms of most sizes.
Projects, resourcing, time, expenses, billing
Dynamics 365 Commerce
ERP
Joined-up retail across channels. Retailers with stores and online sales.
Point of sale, ecommerce, merchandising
Dynamics 365 Sales
CRM
Managing leads, opportunities and pipeline. Sales teams of any size.
Leads, opportunities, forecasting, Copilot
Dynamics 365 Customer Insights
CRM
Customer data and personalised journeys. Marketing teams.
Profiles, segments, journeys, email
Dynamics 365 Customer Service
CRM
Case management and support. Service and support teams.
Cases, knowledge, routing, self-service
Dynamics 365 Contact Center
CRM
Voice and digital contact centres. Organisations running a contact centre.
Voice, chat, routing, AI assistance
Dynamics 365 Field Service
CRM
On-site service and engineers. Businesses with mobile technicians.
Work orders, scheduling, mobile, assets
Power Platform
Platform
Apps, automation and reporting. Any organisation using Microsoft 365.
Power Apps, Power Automate, Power BI
Copilot Studio
Platform
Building custom AI agents. Teams extending Microsoft AI.
Agents, connectors, conversational AI
Business Central extensions and tailored solutions
These extensions and tailored solutions build on Business Central; they are not separate Microsoft Dynamics 365 core applications. Configuration and additional licensing depend on the solution.
Payroll extension for Business Central
Speed up workflows and remove the chance of human error by automating common payroll processes. This Payroll extension integrates with your Dynamics 365 Business Central platform to optimise data management and overall payroll processes.
Learn moreHousing finance solution for Business Central
With access to Microsoft 365 and Dynamics 365 Business Central, this all-in-one solution gives finance teams everything they need to easily keep track of their finances, improve their forecasts, efficiently track fixed assets and much more.
Learn more