Copilot is transforming the way businesses use Business Central, helping finance and operations teams work faster, smarter, and with greater accuracy.
Microsoft recently announced a plethora of new Copilot features for Business Central, many of which will be available in late 2025 and early 2026. These include new agents capable of handling complex tasks, search and usability improvements, and the long-awaited arrival of analysis assist.
This blog breaks down the Copilot features set to be released for Business Central, as well as the benefits for businesses using them. With that in mind, let’s get started:
Introducing Sales Order Agent, available October 2025
Sales Order Agent will be available to organisations using Business Central in October 2025. This powerful new feature will handle complex and varied sales enquiries on its own, benefitting businesses that deal with high volumes of incoming sales-related emails.
Sales Order Agent will be capable of:
- Attachment processing: The agent will process email attachments (such as PDFs or images) containing quote requests, extract relevant information, and generate a sales quote, even from less structured formats.
- Support for multiple ship-to addresses: When a customer has several registered ship-to addresses, the agent will detect and apply the correct one if specified in the email, improving quote accuracy and reducing the need for follow-up.
- Capable-to-promise responses: The agent will be able to respond to item availability requests with items that can be promised within a reasonable timeframe, using built-in planning tools.
- Automatic email processing: For trusted, recurring customers, the agent can automatically start processing emails without waiting for manual confirmation, boosting efficiency.
- Handling live user input: Employees can modify quotes or assist the agent using natural language instructions in the agent pane. These changes are incorporated instantly, so the agent can resume the task without restarting.
For businesses, this means less time spent on manual tasks and quicker response times. As well as the ability to scale finance and sales operations without added pressure to hire.
Connect AI agents to Business Central via the new Model Context Protocol server
The new Model Context Protocol (or MCP) goes into preview in October 2025. It will allow businesses to connect Copilot agents to existing knowledge sources, so they can interface directly with the Dynamics 365 platform.
While only a preview feature in 2025, when launched to the general public, the MCP server will greatly reduce the time-consuming work involved in creating AI agents. And will give more businesses the power to build bespoke agents for task automation or process streamlining. Without requiring significant technical knowledge or a large time investment.
You can learn more about the Model Context Protocol server in this Microsoft announcement post.
Easily find pages and reports with advanced Tell Me search
Spending far too long manually searching for reports or pages is, to put it mildly, frustrating. Even more so when you can’t find what you’re looking for. A new Copilot-powered feature will allow employees to quickly locate pages and reports in Business Central, even when they can’t remember the specific name. This means less time searching and more time working (and of course, greater productivity for businesses).
This feature, which will be available to the public from October 2025, will add an advanced search option in Tell Me. This will find results based on meaning, rather than text matches. It will be accessible in the advanced search or Tell Me section of Dynamics and Business Central.
Improved field suggestions for Copilot autofill
No one likes data entry; it takes too long and there are always errors. Fortunately, Copilot Autofill will soon be coming to Business Central.
When an employee creates a new record (or edits an existing one), Copilot will suggest values for editable fields on pages like Customers, Sales Orders, and Items. The suggestions are based on company data and consider recent and frequently used values to ensure accuracy.
Though still in preview, this feature is being developed further. From October, Copilot Autofill in preview will:
- Be supported in 20 more languages
- Offer more consistently useful (and accurate) field suggestions
- Use Bing search capabilities to enhance results
These upgrades ensure that employees will be presented with accurate suggestions and allow even global teams to benefit from Copilot autofill when it releases. If you’d like a preview of Copilot Autofill in Dynamics, we can give you a demo.
Automated payment processes via the new Payables Agent
We speak to many businesses that are already excited about the Payables Agent. It will allow businesses to automate time-consuming accounts payable tasks, saving time and greatly reducing errors.
The agent will receive vendor invoice attachments from Microsoft 365 emails and create purchase invoice documents in Business Central for employees to review.
While still in preview, this agent is already getting a hugely useful update. From January 2026, a new feature will solve the age-old problem of end-to-end vendor invoice processing. As the Payables Agent will match open purchase orders to incoming invoices to help accounts payable professionals fully process invoices.
Unfortunately, there is no hard deadline for the release of the Payables Agent. Though we expect it to launch sometime in 2026. If you’d like a preview of what this powerful new agent can do, get in touch with us.
Better visibility on Copilot and AI agent billing
With so many new Copilot-powered features, integrations, and agents being announced, businesses will need better visibility on how they are charged for these services.
From October 2025, Microsoft is introducing a new Billing Type column in the Copilot and Agent Capabilities page, indicating whether consumption billing is handled by Microsoft or a partner, or if the feature isn't consumption-billed.
For reference, a capability can be billed by Microsoft either if it's delivered by Microsoft or if the partner building the capability has chosen to opt in to using Business Central AI resources.
Improvements to the Copilot chat function
The natural language chat feature has been a part of Copilot for Business Central for a while now. It allows employees to query data and processes in their own natural words, from within Business Central itself.
New updates coming in October 2025 will improve the chat function in three ways:
- Adding support for 20 more languages
- Improving Copilot’s understanding of prompts that contain multiple sentences, requests, and intents
- Increasing Copilot's response time and reliability
Enhanced Analysis Assist in Business Central
The long-anticipated Analysis Assist feature launches in October 2025. It converts natural language instructions into a structure for displaying data in the analysis mode – without the need to create or update customer business data.
Through this, businesses will be able to identify trends and anomalies in data without ever leaving Business Central. This feature uses the natural language chat we’ve come to expect (see above), so an employee can enter a prompt in their own words to receive an instant response.
For example, an employee could ask, “Which vendors supply our warehouses and what are their respective prices?” Copilot in Business Central will then instantly provide that information, so they can spend time optimising or negotiating better deals.
Analysis Assist also supports more complex queries, such as identifying seasonal trends, comparing supplier performance, or highlighting anomalies in sales data. By making data analysis accessible to everyone (regardless of analytics skills), businesses will benefit from teams who can make smarter, data-driven decisions.
Want to benefit from Copilot in Dynamics?
With these new Copilot features, Business Central is set to become even more powerful and user-friendly. Whether you’re in sales, finance, or operations, these enhancements will help you work smarter, save time, and make better decisions—keeping your business ahead of the curve.
To discover how organisations are using Business Central to overcome operational bottlenecks and boost productivity, download the Dynamics of Success report below.
