Microsoft Dynamics 365 Business Central for Local Government

Utilise intelligent automation to streamline complex financial processes and enhance everyday council operations.

Make enquiry

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MICROSOFT DYNAMICS 365 BUSINESS CENTRAL ERP FOR LOCAL GOVERNMENT

Utilise intelligent automation to streamline complex financial processes and enhance everyday council operations. 

Make enquiry

microsoft-dynamics-business-central-for-local-government

Why local councils need Dynamics Business Central

Running council services is harder with limited time and budgets. Dynamics 365 Business Central helps local councils streamline finance, connect Microsoft 365 tools, and surface insights that guide better decisions.

Combining the strength of Microsoft Business Central with the flexibility of Microsoft 365, our innovative council solution is the perfect tool for Town and Parish Councils. The platform simplifies financial management by utilising AI-driven analytics to provide seamless integration for more effective council operations. And with a suite of apps to use, you'll provide your team with a comprehensive, user-friendly system.

Meeting the unique needs of local government operations

Bookings

A more efficient way to manage council facilities, events and appointments. Create an easier process for your community to book venues and services.

Cemeteries

Handle sensitive information more efficiently by managing cemetery records, plot allocations and maintenance, ensuring a more respectful and orderly management process.

Allotments

Promote a better-organised community gardening initiative by modernising how you manage allotment space.

Inspections & Repairs

Utilise an automated scheduling and tracking system to review inspections and repairs, ensuring public facilities and infrastructure are kept to the highest standards.

Assets

Have a clear view of council assets through robust tracking and management tools allowing your team to make more informed decisions.

Green Spaces

Improve community wellbeing and environmental stewardship by managing, scheduling and promoting the use of your public parks and green areas.

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Discover how Microsoft Dynamic 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

How Business Central can modernise everyday council operations

Seamless integration

Leveraging the power of Microsoft Business Central, our solution offers a familiar interface that seamlessly integrates with your existing tools and data.

Enhanced collaboration

Utilising the advanced sharing and communication tools available in Microsoft 365, the solution allows you to communicate and collaborate more effectively with your team.

Scalable & customisable

Continue to meet the ever-changing needs of your community with a solution that grows with you.

Intelligent automation

Take advantage of AI-driven automation that reduces the number of manual tasks for your team, creating a more manageable workload and reducing errors.

Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Why local councils choose Dynamics 365 Business Central

Fully customisable

Dynamics 365 offers a wide array of customisation options, enabling you to mould the system to align with your particular business procedures. Whether your needs involve custom fields, workflows, or dashboards, Dynamics 365 can be adjusted to suit your specifications. This level of adaptability guarantees that you can fine-tune the CRM to support your unique business objectives and enhance overall efficiency.

Effortless integration

Dynamics 365 integrates effortlessly with a multitude of applications and services, including Microsoft Office 365, Power BI, and various third-party solutions. This integration capability allows you to link your CRM with other tools you use daily, creating a cohesive and streamlined workflow. By capitalising on these integrations, you can enhance operational efficiency, improve data accuracy, and foster better collaboration across your organisation.

User-friendly interface

Dynamics 365 boasts an intuitive and user-centric interface that simplifies navigation and usage for your team. With its contemporary design and clear navigation, users can effortlessly access the information they need and complete tasks efficiently, minimising the learning curve and boosting productivity.

Sophisticated analytics

Dynamics 365 offers powerful analytics and reporting tools that provide you with invaluable insights into your business performance. With real-time data and customisable reports, you can make well-informed decisions, identify trends, and measure success accurately. These analytics capabilities empower you to stay ahead of the competition and foster business growth.

Enhanced Security

In addition to its other features, Dynamics 365 ensures that your data is secure and complies with industry standards. With robust security measures and compliance protocols in place, you can trust that your business information is protected, allowing you to focus on achieving your business goals without concern.

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How other businesses have benefitted from Dynamics 365

SHI Cryogenics Tillamook Country Creamery MVP Healthcare
Increase profits with Dynamics 365

SHI Cryogenics

SHI Cryogenics reduced their product turnaround times from two months to two weeks, whilst increasing their sales and service revenues.

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Dynamics 365 Warehousing

Tillamook Country Creamery

Tillamook Country Creamery Association increased warehouse pallet throughput by 50%, whilst also automating key manual processes

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Dynamics 365 Healthcare

MVP Healthcare

MVP Healthcare expects to save $6million by implementing AI-driven process improvements, sunsetting legacy domains and boosting their IT efficiency.

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Discover how Dynamics 365 Business Central could enhance how your local council operates

Whether you’d like to see it in action, or you have some questions about how the solution would work for your Council, fill out our form below and one of our experts will be back in touch.

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Frequently asked questions

What is Microsoft Dynamics 365 Business Central for local government?

Microsoft Dynamics 365 Business Central is a modern finance and operations system that helps local authorities manage budgets, track spending and improve service delivery across departments.

How does Business Central support financial management for local authorities?

It provides real time visibility of budgets, grants, forecasting and expenditure which helps councils control spending and streamline financial reporting.

Can Business Central replace outdated finance and case management systems in councils?

Yes. Many local authorities use Business Central to replace ageing legacy systems with a single connected platform that reduces manual processes and improves accuracy.

Does Business Central integrate with other systems used in local government?

Yes. Business Central connects with platforms such as Microsoft 365, Power BI, procurement systems and third party applications so councils can manage their full operations in one place.

How does Business Central help local government improve decision making?

The system provides real time reporting, dashboards and analytics that give managers clearer insight into performance, spending and demand for services.

Is Business Central suitable for councils of different sizes?

Yes. It can be tailored for district councils, unitary authorities and county councils. It supports simple needs through to more complex operations.

Can Business Central help reduce administrative workload for council teams?

Yes. Automated workflows, electronic approvals and digital record keeping reduce manual tasks so staff can focus on higher value work and improving services.

How secure is Business Central for handling sensitive council data?

Business Central is hosted on the Microsoft cloud with strong security, regular updates and compliance features that help protect personal and financial information.

What are the benefits of moving a council to Business Central?

Common benefits include better financial control, improved reporting, fewer manual tasks, smoother audits and more efficient delivery of public services.

How long does it take for a local authority to implement Business Central?

Timescales vary depending on complexity. Smaller councils can go live in a few months while larger authorities may need a phased approach to ensure a smooth transition.