Case submission
Raise and track support requests online.
Microsoft Dynamics 365
Customer portal software
Let customers raise cases, check orders and find answers themselves with Power Pages, connected to Dynamics 365.
What customer portal software does
A customer portal is a secure website where customers can help themselves: raise and track support cases, view orders and invoices, update their details and search a knowledge base.
Self-service cuts routine calls and emails, and customers get answers at any time of day.
Power Pages builds portals on the same data as Dynamics 365 CRM and Business Central, so what customers see is always up to date.
Features to look for
What customers use most.
Knowledge base
Searchable answers to common questions.
Orders and invoices
View order status and download invoices.
Account self-service
Customers update their own details.
Secure sign-in
Each customer only sees their own information.
Live data
Built on the same data as Dynamics 365.
Try Business Central in an environment built around your business
Most trials drop you into a generic demo company that looks nothing like the way you actually work. Ours doesn't. We configure your free trial around your business and the use case you care about, so you and your team can test real scenarios with data and processes you recognise.
It starts with a short questionnaire about your industry, your current systems and what you want to prove out. Once that's back with us, your tailored trial can usually be made available within a few working days. Prefer a guided walkthrough first? A standard demo is still on the table - just tell us which you'd like.
Tell us about your business
Complete a short questionnaire covering your industry, processes and the things you most want to test.
We configure your trial
We set up a Business Central environment around your use case, so you're not clicking through a generic demo company.
You're up and running in days
Your tailored trial is typically ready within a few working days of the questionnaire coming back to us.
Enquiry form
Get in touch
Tell us what you'd like customers to do online and we'll show you how a Power Pages portal would work.
FAQ
Frequently asked questions
It is software for building secure websites where customers can raise cases, view orders and invoices, and find answers themselves.
Power Pages is part of Microsoft Power Platform. It builds secure websites and portals on Dynamics 365 and Dataverse data.
Yes. Portals can display order and invoice information from Business Central through Power Platform connections.
Yes. Customers sign in and only see records they are permitted to see.