Microsoft 365 fit
Customer records inside Outlook, Teams and Excel.
Comparison
A Salesforce alternative for UK businesses
Why businesses comparing CRMs often choose Dynamics 365 CRM over Salesforce.
Why businesses look for a Salesforce alternative
Salesforce is the best-known CRM. Businesses comparing options often look at Dynamics 365 CRM too, particularly when they already rely on Microsoft 365, Teams and Excel.
Dynamics 365 CRM covers sales, service, marketing and field service, works natively with Microsoft's tools and connects directly to Business Central for ERP.
Why consider Dynamics 365 CRM
Where Dynamics 365 CRM often fits better.
One platform with ERP
Native connection to Business Central.
Copilot
AI built into sales and service.
Power Platform
Apps, automations and reports on the same data.
Modular licensing
Start with the apps you need and add more later.
Partner support
Implementation and support from a UK partner.
Useful next reads
Try Business Central in an environment built around your business
Most trials drop you into a generic demo company that looks nothing like the way you actually work. Ours doesn't. We configure your free trial around your business and the use case you care about, so you and your team can test real scenarios with data and processes you recognise.
It starts with a short questionnaire about your industry, your current systems and what you want to prove out. Once that's back with us, your tailored trial can usually be made available within a few working days. Prefer a guided walkthrough first? A standard demo is still on the table - just tell us which you'd like.
Tell us about your business
Complete a short questionnaire covering your industry, processes and the things you most want to test.
We configure your trial
We set up a Business Central environment around your use case, so you're not clicking through a generic demo company.
You're up and running in days
Your tailored trial is typically ready within a few working days of the questionnaire coming back to us.
Enquiry form
Get in touch
Tell us what you need from your CRM and we'll show you how Dynamics 365 CRM would fit.
FAQ
Frequently asked questions
For businesses using Microsoft 365 or needing a close link to ERP, often yes.
Yes. Accounts, contacts, opportunities and history can be migrated.
Yes. Microsoft AppSource and Power Platform offer thousands of apps and connectors.
Yes. It runs in Microsoft's cloud with regular updates.