Centralise supply chain and production data
Dynamics 365 brings together supplier information, production schedules, material requirements and stock levels so teams can plan more accurately.
Dynamics 365 CRM
Dynamics 365 for ManufacturingConnect production, supply chain and operations in one platform
Improve efficiency, reduce waste and strengthen visibility across your entire manufacturing process with Microsoft Dynamics 365.
Overview
Why manufacturing businesses need Dynamics 365
Manufacturers rely on accurate planning, strong supply chains and efficient production lines. Dynamics 365 brings these essential processes into one connected system to help teams work more effectively.
The manufacturing industry faces increasing pressure from rising costs, supply chain disruptions, complex regulations and rapidly changing customer expectations. Many manufacturers still operate with disconnected systems for planning, stock control, quality checks, scheduling and financial reporting. This makes it difficult to maintain visibility, reduce downtime and meet demand consistently.
Microsoft Dynamics 365 CRM centralises production, supply chain, inventory, quality control and financial data into one secure platform. Automation helps reduce manual errors and real time insight supports better planning and faster decision making. With everything connected, manufacturers can improve output, reduce waste and increase reliability across every stage of production.
Benefits
The benefits that help manufacturers work smarter
Explore how Dynamics 365 enhances visibility, productivity and operational control.
Automate routine production and admin tasks
Automate quality checks, work order creation, stock alerts, purchase approvals, reporting and maintenance scheduling to reduce manual workload and errors.
Real time insight for improved planning
Dashboards show output rates, downtime, inventory levels, supplier performance, waste and cost trends which help leaders make informed decisions.
Built in security and compliance for regulated manufacturing
Dynamics 365 provides enterprise grade security, detailed audit trails and controlled access to help manufacturers maintain quality and regulatory compliance.
CRM stats
Why your manufacturing business needs a CRM
Data taken from a survey we commissioned in December 2024. Click here to view
0%
of businesses are utilising a CRM
0%
of businesses are planning to invest in AI or automation tools
0%
of businesses say using a CRM contributes to increasing customer retention
Capabilities
How Dynamics 365 empowers manufacturing organisations
Dynamics 365 supports every stage of the manufacturing lifecycle, from raw materials to finished goods.
The capabilities of Dynamics 365 extend across key areas of manufacturing:
01
Production Planning and Scheduling
Manage work orders, allocate resources, track production stages and optimise schedules to reduce downtime and increase throughput.
Why choose us
Why manufacturers choose Dynamics 365
Flexible for all types of manufacturing
Supports discrete, process, batch and mixed mode manufacturing, allowing teams to configure the platform to their specific production environment.
Integrates with essential factory systems
Dynamics 365 connects with Microsoft 365, Power BI and third party systems such as MES, SCADA or shop floor machinery through APIs.
Easy for production and office teams to adopt
The familiar Microsoft interface helps both operational and administrative users adapt quickly.
Improves operational efficiency and reduces waste
Better visibility supports smoother workflows, less downtime, more accurate planning and fewer production errors.
Protects sensitive designs, formulas and financial data
Enterprise level security and role based access ensure that confidential manufacturing information remains protected.
Download our report
The Dynamics of Success
Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.
Download report
Case studies
How other businesses have benefitted from Dynamics 365
SHI Cryogenics
SHI Cryogenics reduced their product turnaround times from two months to two weeks, whilst increasing their sales and service revenues.
Get started todayLooking at Dynamics 365 CRM beyond manufacturing? See the full Dynamics 365 CRM overview for features and how implementation works, compare Dynamics 365 CRM pricing per user, or see how the Customer Engagement applications fit together.
Enquiry form
Transform your manufacturing operations with Dynamics 365
Manufacturing success depends on coordinated processes, accurate data and reliable forecasting. Dynamics 365 brings your teams, systems and production activity together to support sustainable growth. To learn more about Dynamics 365 for manufacturing, get in touch via this short form.
FAQ
Frequently asked questions
It is a connected platform that helps manufacturers manage production, supply chain, quality, inventory and financial information in one system.
Yes. It supports work orders, sequencing, resource allocation and real time scheduling updates.
It can connect with shop floor systems and machinery through APIs or the Power Platform.
It scales easily from smaller factories to large multi site global operations.
Yes. Production staff, warehouse teams and supervisors can access tasks, data and updates on mobile devices.
It provides full visibility of costs, revenue, margins and cash flow related to manufacturing operations.
Most teams adapt quickly due to the familiar Microsoft interface and clear workflow design.
