An ERP for veterinary practices: Dynamics 365 Business Central

Bring finance, stock, appointments, billing, pharmacy supplies and client care into one connected system. Dynamics 365 Business Central helps vets run efficient, compliant and profitable practices. 

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Why veterinary practices need Microsoft Dynamics 365 Business Central

Veterinary organisations operate complex, fast‑moving environments. They manage consultations, treatments, clinical notes (often stored in a dedicated practice‑management system), pharmaceutical stock, billing, client communications, staff scheduling and supplier relationships. Many rely on disconnected systems that make it hard to maintain accurate records, support client service or control costs. 

Dynamics 365 Business Central is widely used across veterinary‑related organisations because it connects financials, inventory, purchasing, customer service and operations in one cloud‑based platform. It is highly customisable and suited to practices needing streamlined processes across finance, stock and administration.  

Veterinary pharmaceutical companies also use Business Central to improve efficiency and modernise distribution. Practice‑management tools often focus on patient records and clinical workflows, while ERP systems handle financials, supply‑chain activity, reporting and business performance. Business Central bridges this gap by providing the operational backbone needed to support growth.

 

Meet Business Central: an ERP designed for modern veterinary organisations 

Business Central gives vet practices accuracy, speed and visibility across their business operations. 

Unified practice operations 

Business Central connects finance, purchasing, pharmaceutical stock, consumables, equipment, retail sales, customer records (non‑clinical), HR and reporting. It manages financials, inventory, sales, purchasing and customer service all in one system. Extensions and apps can adapt Business Central to industry‑specific needs. 

Better decision making 

With dashboards and real‑time reporting, leaders can track profitability, appointment volumes (via integration), stock usage, supplier performance and practice trends. Business Central helps organisations make informed decisions with connected financial and operational data. 

Scalable for single practices or multi‑clinic groups 

Whether you run a small independent vet clinic or a multi‑site veterinary group, Business Central scales with your structure. It supports small and midsize businesses seeking unified financials, service and operations.  

Cost efficiency 

Business Central automates billing, purchasing, approvals, stock updates, reporting and replenishment, reducing manual admin for stretched practice teams. It streamlines operations and improves efficiency for organisations operating with lean resources.  

Compliance and traceability 

Vet practices must track pharmaceuticals, controlled drugs, batch numbers, vaccines, equipment servicing and financial documentation. Business Central supports structured workflows, permission‑based access and audit trails for compliance. 

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Discover how Microsoft Dynamics 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

ERP designed to support clinical, administrative and retail workflows    

With Business Central, veterinary practices can coordinate finance and operations while integrating with their clinical practice‑management systems. 

Financial management and billing   

Manage invoicing, payments, insurance claims (via integration), financial reporting, VAT, budgets and cashflow in one system. Business Central supports financial transparency and strengthens operational control for veterinary organisations.  

Pharmaceutical and consumables inventory  

ERP systems for vet services track pharmaceutical inventory with batch tracking and controlled‑stock processes. Business Central supports inventory accuracy, reordering rules, supplier pricing and stock valuation.  

Procurement and supplier management 

With  Microsoft Dynamics 365 Business Central you can manage suppliers for medications, food products, lab work, consumables and equipment. Business Central automates purchasing workflows and helps practices control spend. 

Client communications and service activity 

Business Central integrates with CRM and communication tools to support reminders, follow‑ups and client engagement. Dedicated vet‑practice systems manage clinical records, whilst Business Central powers the financial and operational side. 

Retail and in‑practice sales       

Many veterinary clinics sell supplements, food, accessories and parasite‑control products. Business Central manages retail inventory, pricing, margins and point‑of‑sale integrations. 

Multi‑clinic management 

Business Central supports centralised purchasing, accounting, reporting and stock distribution across multiple practices — ideal for vet groups and franchises. 

Why veterinary practices choose Dynamics 365 Business Central

Improve stock accuracy and reduce waste 

Accurate inventory and reordering rules help reduce expired medicines, stockouts and over‑ordering. Veterinary ERP solutions support pharmaceutical inventory with batch tracking and expiry management.  

Streamline financial and administrative tasks 

Business Central automates invoicing, accounts, approvals and reconciliation so teams can focus on patient care, not admin. It connects financials, sales, service and operations for more efficient workflows.  

Strengthen client communication and service 

With integrated CRM tools, practices can enhance customer experience and improve recall rates for boosters, repeat prescriptions and check‑ups. 

Improve profitability and reporting 

Real‑time dashboards highlight top‑performing services, product sales, costs and trends, supporting strategic decisions. Business Central offers deep financial insight through built‑in analytics.  

Support growth and multi‑practice expansion 

As vet practices expand, Business Central supports consistent processes, consolidated financials and shared inventory management. 

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Strengthen your veterinary practice with an ERP built for animal‑care organisations   

Vet practices need reliable systems that reduce admin, improve stock control and support financial clarity. Business Central unifies financials, stock, procurement, retail activity and reporting so your teams can focus more time on delivering excellent care. 

To learn more about Business Central for veterinary organisations — or to book an assessment — get in touch using the short form below.

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Frequently asked questions

What is Microsoft Dynamics 365 Business Central for veterinary practices?

It is an ERP system that manages finance, stock, procurement, retail, reporting and operations for veterinary practices.

Can Business Central integrate with veterinary practice‑management systems?

Yes. Practice‑management tools handle clinical workflows, while Business Central manages financial and operational processes.

Does Business Central support pharmaceutical tracking?

Yes. ERP tools can support pharmaceutical inventory, including batch tracking and expiry monitoring.

Can Business Central help improve financial reporting?

Yes. It offers real‑time financial dashboards and analytics.

Does it support retail sales in vet clinics?

Yes. Business Central manages pricing, stock and margins for supplements, food and accessories.

Is Business Central suitable for multi‑clinic veterinary groups?

Yes. It supports multi‑entity, multi‑location management.

Can Business Central reduce admin time?

Yes. Automation reduces time spent on approvals, invoicing, stock updates and financial reporting.

Is Business Central cloud‑based and secure?

Yes. It is a secure Microsoft cloud solution.

Does it support client engagement?

Yes. Through CRM tools and integrations, it supports reminders and client follow‑ups.

How soon do practices see value?

Most see improvements once stock, finance and admin processes are centralised.