An ERP for small businesses: Dynamics 365 Business Central

Bring finance, sales, purchasing, inventory and operations together in one connected system. Dynamics 365 Business Central helps small businesses cut manual work, improve visibility and grow with confidence. 

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Why small businesses need Microsoft Dynamics 365 Business Central

Small businesses operate with tight margins, lean teams and limited time. Many rely on spreadsheets or disconnected systems to manage finance, stock, sales, purchasing and customer relationships. As the business grows, these gaps create bottlenecks — slowing down decision‑making, increasing errors and preventing leaders from seeing the full picture. 

Dynamics 365 Business Central is a comprehensive business‑management solution designed specifically for small and medium‑sized businesses. It helps small businesses streamline operations, boost productivity and drive growth efficiently. It offers end‑to‑end visibility across finance, sales, purchasing, inventory, projects and customer service in one unified platform. For small businesses looking to scale without heavy IT costs, Business Central provides an affordable and flexible cloud solution. 

 

Meet Business Central: an ERP built for small‑business growth 

Business Central gives small businesses the tools to work more efficiently, control costs, improve service levels and scale confidently. 

Unified operations 

Business Central connects finance, sales, purchasing, inventory, CRM, project management and reporting in one system. It integrates core business functions for small and mid‑sized companies, strengthening collaboration and reducing duplicated work.

Stronger decision making

With real‑time dashboards and integrated reporting, business owners can track cashflow, profitability, stock levels, sales performance and upcoming commitments. Business Central supports data‑driven decisions and end‑to‑end visibility across departments.

Scalable for growing small businesses

Small firms can start with core finance and operations, then add more capabilities as the business grows. Business Central offers advanced functionality while staying cost‑effective, making it suitable for small businesses scaling over time.

Cost efficiency

Automation helps small teams reduce manual tasks across invoicing, stock control, approvals, payment runs and reporting. ERP solutions designed for small businesses unify operations to reduce errors and improve productivity.

Integration with Microsoft tools

Business Central integrates seamlessly with Microsoft 365 and Power BI, helping small businesses improve collaboration and reporting.

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Discover how Microsoft Dynamics 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

ERP designed for lean teams and growing operations    

Business Central brings clarity, automation and structure to everyday processes, helping small businesses run more efficiently. 

Financial management    

Manage general ledger, cashflow, budgets, bank reconciliation, VAT, fixed assets and reporting in one place. Business Central is built to streamline finance for small businesses and support confident decision making.  

Sales and customer service 

Track opportunities, quotes, orders, customer communication and service requests. Microsoft Dynamics 365 Business Central provides integrated CRM features that help growing businesses build stronger customer relationships.  

Inventory and supply‑chain management   

Small businesses gain a clearer view of stock levels, demand, supplier performance and purchasing activity. Business Central provides complete inventory visibility and improves supply‑chain efficiency.  

Purchasing and supplier management  

Manage supplier records, purchase orders, approval workflows, delivery tracking and invoice matching in one place. ERP systems for SMBs unify procurement and financials to help control costs.  

Project and job management 

Track small business projects, budgets, tasks, costs and profitability with Microsoft Dynamics 365 Business Central. An ERP system that supports accurate job costing and project oversight, helping teams stay on budget. 

Reporting and analytics  

With Microsoft Power BI integration, small businesses can create custom dashboards and review performance metrics instantly. Business Central offers strong reporting features suitable for small and medium‑sized businesses. 

Why small businesses choose Dynamics 365 Business Central 

Improve financial control 

Small businesses gain clear visibility of revenue, costs, cashflow and profitability across all operations. Business Central is tailored for small businesses seeking unified financial oversight.  

Reduce administrative workload 

Automation across invoicing, approvals, stock updates and reporting saves significant time for small teams. The system helps SMBs eliminate manual errors and streamline operations.  

Strengthen customer relationships 

Integrated CRM tools help teams manage leads, follow‑ups, service issues and customer retention. Business Central improves collaboration and customer engagement for SMBs.  

Support business growth 

As sales, staff and operations expand, Business Central supports scalability without major system changes. It balances affordability and advanced functionality for small businesses looking to grow.  

Enable remote and flexible working 

Cloud access allows teams to work securely from any location using mobile, tablet or desktop devices. 

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Strengthen your small‑business operations with an ERP built for growth    

Small businesses need systems that reduce admin, improve accuracy and support decision‑making. Business Central unifies finance, sales, purchasing, stock and reporting so your team can work with more clarity and confidence. 

To learn more about Business Central for small businesses — or to book an assessment — get in touch using the form below.

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Frequently asked questions

What is Microsoft Dynamics 365 Business Central for small businesses?

It is an all‑in‑one ERP system designed to unify finance, sales, inventory, purchasing and operations for SMBs.

Is Business Central affordable for small businesses?

Yes. It offers enterprise‑grade capabilities with pricing suited to small organisations.

Can Business Central integrate with Microsoft 365?

Yes. It integrates with Outlook, Excel, Teams and Power BI to improve collaboration.

Does Business Central support inventory management?

Yes. It provides complete visibility of stock, suppliers and purchasing.

Can Business Central improve customer management?

Yes. Integrated CRM features help small businesses manage leads and customer relationships.

Does it support mobile use?

Yes. Business Central is cloud‑based and accessible from mobile devices.

How does Business Central reduce admin time?

It automates invoicing, approvals, reporting, stock updates and more.

Can small businesses scale with Business Central?

Yes. It is built to grow with SMBs of all sizes.

Is Business Central secure?

Yes. It is a Microsoft cloud service with enterprise‑grade security.

How soon do small businesses benefit?

Many see improvements once operations and financials are unified into one system.