An ERP for the recruitment industry: Dynamics 365 Business Central

Manage candidates, clients, placements, billing and operations on one connected system. Dynamics 365 Business Central helps recruitment agencies streamline workflows, improve financial control and deliver a better experience for clients and candidates. 

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Why recruitment agencies need Microsoft Dynamics 365 Business Central

Recruitment businesses manage fast‑moving activity: candidate sourcing, job postings, shortlisting, interviews, placements, timesheets, contractor billing, client relationships and internal operations. When this information is split across multiple systems, gaps emerge between sales, delivery and finance teams.  

Applicant Tracking Systems (ATS) help teams manage hiring workflows such as job posting, application management, shortlisting and onboarding. These tools are designed to automate recruitment operations and support high‑volume hiring. Business Central complements this by providing the financial, operational and reporting backbone needed to run a scalable recruitment firm.

Dynamics 365 Business Central is a comprehensive business‑management solution that helps organisations automate and streamline processes while providing a central source of data.

 

Meet Business Central: an ERP designed for service‑based recruitment operations 

Recruitment firms need dependable processes, accurate financials and strong visibility over candidate and client activity. 

Unified business operations  

Business Central connects finance, sales, CRM, timesheets, payroll integration, compliance records and reporting. ATS systems can integrate with Business Central to manage application workflows while keeping financials and operations centralised. Many ATS tools are designed to integrate with Dynamics 365 platforms.  

Better decision making 

Real‑time dashboards provide insight into vacancy pipelines, fill‑rates, consultant performance, revenue, contractor hours and placement profitability. Recruiting technology provides tools that improve sourcing, matching and placement efficiency, helping agencies make data‑driven decisions.

Scalable for single agencies or national recruitment groups 

Business Central scales from boutique agencies to multi‑office staffing firms. It supports multi‑entity financials, consolidated reporting, standardised workflows and shared data across teams. Leading recruitment software enables agencies to manage sourcing, nurturing and matching at volume.

Cost efficiency

Business Central automates processes such as invoicing, commission calculations, expense approvals, timesheet consolidation and management reporting. HRMS and ATS platforms reduce manual effort in recruitment, onboarding and performance‑tracking tasks.

Compliance and audit‑readiness 

Agencies must maintain accurate records for right‑to‑work checks, contractor documents, timesheets, payroll data and invoicing. Business Central provides audit trails, secure access permissions and consistent financial workflows.

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Discover how Microsoft Dynamics 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

ERP designed for end‑to‑end recruitment operations     

Business Central supports the entire lifecycle of a placement, from initial vacancy to final invoice, while integrating with ATS tools used by recruitment teams. 

Sales and client management   

Track clients, contacts, open vacancies, proposals and placements. Integrated CRM capabilities help consultants manage pipelines and follow‑ups. Recruitment software supports relationship‑building and faster placement cycles.  

Vacancy and project management 

Treat vacancies or client assignments as structured projects with budgets, tasks and consultant allocations. Business Central helps teams track performance, forecast revenue and manage workload across consultants. 

Candidate sourcing, matching and onboarding    

Business Central integrates with ATS platforms to manage job postings, applications, candidate pipelines and onboarding activities. ATS solutions help automate job postings, application tracking, hiring workflows and onboarding processes.  

Timesheets, contractor management and billing 

Business Central supports timesheet submission, approval workflows, rate cards, contractor billing and payroll integration. Recruitment and staffing systems support timesheet management and contractor workflows to increase placement accuracy.  

Financial management and reporting 

Manage invoicing, accounts, cashflow, budgets, consultant commission structures and profitability reporting in one system. Recruitment agencies benefit from Business Central’s integrated financial features, helping them improve accuracy and reduce admin.

Why recruitment agencies choose Business Central

Improve placement profitability 

Track revenue, margin and costs at vacancy, client or consultant level. ERP systems help agencies analyse performance and make data‑driven improvements.

Reduce admin through automation 

Automate tasks such as invoicing, contract creation, compliance reminders, timesheet consolidation and payments. ATS/HRMS tools reduce manual effort and support automated recruitment and onboarding processes.

Enhance candidate and client experience 

Integrated CRM and ATS capabilities help consultants respond faster, manage better communication and deliver smoother onboarding. Recruitment software helps staffing firms build stronger relationships and improve service delivery.

Support multi‑office agency growth

Business Central provides shared financials, reporting and workflows across branches, enabling fast expansion without adding disconnected systems.

Strengthen compliance 

Maintain accurate records for right‑to‑work checks, timesheets, payroll data, contracts and financial audits in one system.

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Strengthen your recruitment operations with an ERP built for people‑driven teams  

Recruitment agencies need dependable systems that support fast‑moving processes, strong compliance and clear financial insight. Business Central unifies sales, vacancies, candidates, financials and contractor management so your teams can deliver better placements with less admin. 

To learn more about Business Central for recruitment — or to book an assessment — get in touch using the short form below.

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Frequently asked questions

What is Microsoft Dynamics 365 Business Central for recruitment agencies?

It is an ERP system that manages finance, sales, timesheets, billing, contractor management and CRM for recruitment and staffing firms.

Does Business Central integrate with Applicant Tracking Systems (ATS)?

Yes. Many ATS platforms integrate with Business Central to handle job posting, application management and onboarding.

Can Business Central manage temp and contract workers?

Yes. It supports timesheets, rate cards, project structures, billing cycles and payroll integration.

Does Business Central support consultant performance tracking?

Yes. Dashboards track revenue, placement activity, margins and KPIs at consultant or team level.

Can agencies manage clients and vacancies in Business Central?

Yes. CRM tools allow agencies to track clients, contacts, roles, pipelines and placement outcomes.

How does Business Central help with compliance?

It maintains accurate records, audit trails, permissions and documentation for right‑to‑work and contractor compliance.

Does Business Central reduce admin?

Yes. It automates invoicing, timesheets, approvals and reporting.

Is Business Central secure and cloud‑based?

Yes. It provides a secure cloud environment managed by Microsoft.

Can Business Central scale across multiple offices?

Yes. It supports multi‑branch operations and consolidated reporting.

How soon do agencies see value?

Many experience improvements once vacancy, contractor and financial workflows are centralised.