An ERP for the real estate industry: Dynamics 365 Business Central

Manage properties, leases, maintenance, financials and tenant relationships in one connected system. Dynamics 365 Business Central helps real‑estate businesses increase visibility, reduce manual work and operate with confidence. 

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Why real‑estate organisations need Microsoft Dynamics 365 Business Central

Real‑estate businesses manage complex, multi‑layered operations: property portfolios, leases, tenant services, maintenance schedules, contractors, financial workflows and regulatory documentation. When this information sits in separate tools or spreadsheets, visibility becomes limited and operational risk increases. 

Dynamics 365 Business Central provides a single database to manage contacts, relationships, leads, customers, vendors and partners — a central requirement for real‑estate operations.  
It gives developers, asset managers and property managers an integrated platform to oversee projects, financials and property‑level activity with speed and confidence.  

Modern property‑management ERP solutions built on Business Central support leasing, maintenance, community management and financial reporting from one system — reducing manual work and supporting better decision‑making.

 

Meet Business Central: an ERP built for managing property portfolios 

Real‑estate organisations need clear financial oversight, dependable processes and connected property information to run efficiently. 

Unified real‑estate operations 

Business Central brings together property data, contacts, leases, billing, purchasing, maintenance, reporting and compliance into one central environment. The platform simplifies contact management and relationship tracking across leads, tenants, contractors and stakeholders. Property‑management solutions built on Business Central unify residential, commercial and community portfolios — from lease to ledger.  

Better decision making 

Real‑time dashboards help property managers and finance teams monitor occupancy, arrears, maintenance costs, asset values and profitability. ERP‑powered property‑management systems support financial oversight and operational visibility across portfolios.  

Scalable for developers, asset managers and property‑management firms 

Whether managing a handful of buildings or an international portfolio, Business Central grows with organisational needs. It is widely deployed across real‑estate businesses, from developers to asset managers, due to its flexibility and integrated financial control.

Cost efficiency 

Business Central automates approvals, billing, lease updates, maintenance workflows and reporting. This reduces manual workload and lowers operational risk. ERP solutions help property‑management teams replace spreadsheet‑based processes with automated workflows for higher accuracy.  

Compliance and governance 

Lease administration, rental agreements, tenant records, contract documents and billing cycles require strict accuracy. Business Central integrates with specialised lease‑management extensions to support compliant billing workflows and real‑time insights.  

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Discover how Microsoft Dynamics 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

ERP designed for leasing, maintenance and portfolio management    

With Business Central, finance, operations and property teams can coordinate activities across the entire lifecycle of each property. 

Property and lease management    

Track leases, terms, conditions, renewals, rent schedules, service charges and billing. Automate rent invoicing and update lease details centrally. Extensions built on Business Central optimise lease administration and automate billing workflows for real‑time visibility.  

Tenant and stakeholder management 

Store information for all tenants, prospects, contractors, partners and suppliers within a single database. Business Central makes it simple to insert and manage contact data for leads, customers, vendors and partners.  

Maintenance and work‑order management    

Plan preventative maintenance, schedule tasks, track contractor performance and record maintenance history. Real‑estate ERP systems built on Business Central support maintenance planning and predictive‑maintenance workflows. 

Financial management and reporting 

Business Central provides clear insight into rent rolls, arrears, expenses, capital projects, cashflow and overall portfolio performance. It helps property managers, developers and investors automate financial workflows and scale operations.  

Portfolio and project management 

Real‑estate development and refurbishment projects involve budgets, contractors, procurement and timelines. Microsoft Dynamics 365 Business Central supports project accounting and procurement tracking for each asset. 

Why real‑estate companies choose Business Central 

Unify portfolio and financial data 

Gain a consolidated view of occupancy, revenue, maintenance, costs and property performance across locations. Business Central provides integrated financial and operational oversight for real‑estate firms.  

Streamline leasing and rent‑management workflows 

Automate recurring rent invoices, service‑charge processes and renewal reminders. Lease‑management extensions help optimise billing and contract tracking.  

Improve tenant service and communication 

With centralised tenant data, property managers can respond faster to enquiries, track service requests and strengthen tenant relationships. Business Central’s unified database simplifies contact and relationship management.  

Reduce manual administration 

Replace spreadsheet‑based processes with automated workflows for maintenance, billing, approvals and reporting. ERP‑based property‑management systems help eliminate errors and missed deadlines.  

Support growth and portfolio expansion 

As portfolios grow, Business Central supports new properties, new regions and new service lines without adding unnecessary complexity. It provides scalable operational and financial processes for real‑estate businesses.  

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Strengthen your real‑estate operations with an ERP built for property‑driven businesses  

Real‑estate firms need accurate data, efficient processes and clear financial insight. Business Central centralises leasing, maintenance, financials and property management, helping teams operate more confidently and deliver better tenant experiences. 

To learn more about Business Central for the real‑estate sector — or to book an assessment — get in touch using the form below.

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Frequently asked questions

What is Microsoft Dynamics 365 Business Central for real‑estate organisations?

It is an ERP system that manages properties, leases, financials, contacts, maintenance and reporting in one unified platform.

Does Business Central support lease administration?

Yes. Extensions such as Property & Lease integrate with Business Central to automate billing and lease‑administration workflows.

Can Business Central track tenants and contractors?

Yes. It uses a central database to manage all tenants, leads, vendors, partners and contractors.

How does Business Central help with maintenance workflows?

It tracks work orders, planned maintenance, contractor activity and asset history.

Does Business Central support commercial, residential and community portfolios?

Yes. Property‑management solutions built on Business Central support all major property types in one system.

Is Business Central suitable for real‑estate developers?

Yes. It supports project accounting, procurement and financial oversight for development work.

Can Business Central manage multiple properties and locations?

Yes. It scales easily and supports multi‑property, multi‑location, and multi‑entity operations.

Does Business Central reduce administrative workload?

Yes. Automated workflows replace manual processes used in leasing, finance and maintenance.

Is it a cloud‑based and secure solution?

Yes. Business Central is a secure cloud‑based system managed by Microsoft and its partner ecosystem.

How soon do real‑estate firms see value?

Teams often see improvements once leasing, maintenance and financial workflows are centralised in one system.