An ERP for physician practices: Dynamics 365 Business Central

Run GP practices, private clinics, multi‑site groups and outpatient centres on one connected system. Dynamics 365 Business Central helps you manage financials, appointments, resources, consumables and compliance with clarity and confidence. 

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Why physician practices need Microsoft Dynamics 365 Business Central

Physician practices manage many moving parts: patient appointments, clinical notes within dedicated EHR systems, billing, medical supplies, staff scheduling and multi‑site coordination. When administrative, financial and operational information sits in separate systems, it becomes difficult to control costs, maintain compliance or scale services. Medical ERP platforms unify finance, stock, operations and service data for healthcare organisations, improving workflow visibility and operational accuracy. 

Dynamics 365 Business Central is a comprehensive business management system for small and medium‑sized organisations, including healthcare providers. For physicians, it centralises financials, procurement, consumables tracking, scheduling data, project‑based work (such as service expansions or clinic upgrades) and compliance‑related documentation. By integrating with clinical systems where needed, it supports the administrative and operational backbone that keeps practices running reliably. 

Meet Business Central: an ERP designed for modern medical practices 

Physician‑led organisations need dependable processes, clear insight and strong financial oversight. Business Central supports all types of medical practices with tools that strengthen daily operations. 

Unified practice operations 

Business Central connects finance, procurement, HR records, inventory, service delivery and operational reporting. This gives practices a consistent view of appointments, clinical activity (via integration), resource usage and financial performance. Healthcare ERP systems bring patient‑related operations, billing and organisational management into one controlled environment. 

Better decision making 

Real‑time dashboards show revenue trends, utilisation of consulting rooms, staffing patterns, clinic profitability and consumables usage. Leaders can make decisions based on evidence rather than manual spreadsheets. Business Central helps healthcare organisations streamline operations, reduce errors and improve provider productivity. 

Scales with your practice 

Whether you run a single GP surgery, a private dermatology clinic or a multi‑site outpatient network, Business Central adapts as you grow. Cloud deployment supports remote access, consolidated reporting and secure data management across teams. It is designed to support GP practices, private clinics and multi‑site healthcare groups. 

Cost efficiency 

Automated purchasing workflows, consumables tracking, accounting functions and payroll integration reduce admin workload. This helps practices control spend on medical supplies, subscription services and third‑party providers. 

Stronger compliance and documentation 

Medical practices must comply with strict data protection, clinical governance and financial reporting requirements. Business Central supports compliance with audit trails, secure role‑based access and documented operational processes. Healthcare ERP systems provide end‑to‑end visibility that supports GDPR/HIPAA‑aligned administration. 

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Discover how Microsoft Dynamics 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

ERP designed for GP surgeries, private clinics and outpatient teams 

Physicians need practical support for day‑to‑day operations: appointment management, billing, resource allocation and accurate control of supplies. Business Central enhances these areas by integrating financial and operational data in one place. 

Appointment and scheduling management 

While practice management systems handle patient scheduling, Business Central integrates the related financial, staffing and resource data. This helps align consulting hours, room schedules and staffing costs.

Billing, payments and insurance workflows  

Business Central centralises invoicing, receivables, insurance reconciliation, refunds and reporting. It can integrate with clinical billing systems to ensure charges, claims and financial reporting stay aligned. 

Equipment and stock control 

Track medical supplies, diagnostic materials and clinic equipment. Business Central helps practices maintain optimal stock levels, monitor expiry dates and plan re‑ordering. ERPs offer inventory transparency across clinics, storerooms and treatment rooms. 

Resource and staff planning 

Manage staff roles, scheduling, cost centres and clinical session plans. Microsoft Dynamics 365 Business Central helps you allocate the right professionals to the right clinics, improving patient throughput and preventing bottlenecks. 

Multi‑site management 

Group practices can centralise procurement, HR, financial control and reporting. Business Central supports consolidated accounts, location‑specific budgets and shared service models, making it easier to scale. 

Why physician organisations choose Business Central 

Financial visibility across clinics 

Gain a single view of income by service type, practitioner, location or insurance category. Business Central improves financial control and reporting for healthcare operations. 

Reduced administrative workload 

Automated workflows reduce duplication between admin teams, clinical billing systems and finance. ERP systems reduce clinical errors and improve provider productivity. 

Improved utilisation of consulting rooms and equipment 

Track how consulting rooms, diagnostic tools and specialist equipment are used. Practices can optimise their schedules and investment plans using accurate utilisation data. 

Compliance‑ready operational record keeping 

Maintain accurate logs for financial audits, risk management, data‑access control and quality‑improvement activity. Business Central supports the documentation required for healthcare compliance. 

Support for growth and service expansion 

Whether adding new clinicians, new service lines or new clinics, Business Central scales without requiring separate systems at each location. 

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The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Strengthen your physician practice with an ERP built for healthcare operations 

Physician practices need clarity, accuracy and dependable systems that keep patient services running smoothly. Business Central brings finance, procurement, consumables, scheduling‑related data and reporting together so your teams can work more efficiently and confidently. 

To learn more about Business Central for physician practices, or to book an assessment, get in touch using the short form below.  

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Frequently asked questions

What is Microsoft Dynamics 365 Business Central for physicians?

It is an ERP system that brings together finance, supply management, HR, procurement and operational reporting for GP surgeries, private clinics and outpatient centres.

Does Business Central integrate with EHR / EMR systems?

Business Central does not replace EHRs. Instead, it integrates with them to align financial and administrative data with clinical activity.

Can Business Central handle medical billing and insurance workflows?

Yes. It can support or integrate with billing systems to manage invoices, insurance claims, payments and reconciliation.

Is Business Central suitable for multi‑site medical groups?

Yes. It supports centralised finance, purchasing and reporting across multiple clinics, while allowing local teams to operate efficiently.

How does Business Central support compliance?

It includes audit trails, secure role‑based access and structured processes that support GDPR and healthcare governance requirements.

Does Business Central support clinical scheduling?

Clinical scheduling remains within dedicated systems, but Business Central manages linked financial, staffing and resource data for better operational planning.

Can it track medical consumables and supplies?

Yes. Business Central tracks stock, usage, orders and costs for medical supplies across consulting rooms and clinics.

Is Business Central cloud‑based and secure?

Yes. It is cloud‑based with strong security features designed for sensitive operational data.

Does Business Central help reduce admin workload?

Yes. Automated workflows reduce manual tasks and improve overall operational accuracy.

How soon do physician practices benefit from using Business Central?

Most practices see improvements once financial, operational and stock data is centralised, reducing errors and improving planning accuracy.