Business Central for dentists: A complete practice management ERP

Run a more efficient and profitable dental practice with one connected system. Manage finances, appointments, stock, compliance and patient data from a single platform.

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Why dental practices choose Business Central

Dental practices face pressure to balance patient care with the day‑to‑day running of the business. Business Central brings your clinical, operational and financial data together, making it easier to run a smooth and profitable practice.

Dynamics 365 Business Central is an all‑in‑one ERP system that helps dental practices manage finances, appointments, stock levels, invoicing, patient charges, reporting and more from one platform.

It replaces disconnected tools with one unified system that improves efficiency and reduces admin. With built‑in automation and real‑time insights, it helps practice owners make better decisions and deliver stronger patient experiences.

Meet Business Central: An ERP built for modern dental practices

Whether you run a single practice or manage multiple clinics, a connected ERP system helps you work more accurately, reduce costs and spend more time on patient care.

Unified practice operations

Business Central connects key areas of your practice — finance, scheduling, stock management, treatment planning and reporting. This gives your team one source of truth, removing manual work and ensuring everyone works with the same real‑time information.

Better financial clarity

Dental practices often rely on spreadsheets and manual reconciliation. Business Central centralises billing, insurance claims, patient payments and expense tracking. You can see practice performance instantly, which supports better budgeting and long‑term planning.

Scales with your practice

As your practice grows, your systems should grow with you. Business Central supports single‑site practices through to multi‑clinic groups and can integrate with popular dental systems when needed. You can add users, locations and capabilities without disruption.

Improves cost control

With automated processes and accurate reporting, practices can keep tighter control over costs. This is important in a sector where consumable prices have increased more than 8% year‑on‑year. Business Central helps you track spend and spot inefficiencies early.

Supports compliance and secure record‑keeping

Dental practices must meet strict standards around patient data (including NHS record‑keeping), equipment logs and financial reporting. Business Central supports consistent compliance with secure access controls, audit trails and structured documentation.

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Discover how Microsoft Dynamic 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

Business Central designed for dental practice management

Dental practices handle patient appointments, stock control, treatment plans, supplier orders and financial workflows every day. Dynamics 365 Business Central brings these tasks together to help teams work faster, reduce admin and maintain a consistently high standard of care.

Stock and consumables control

Track your stock levels in real time, from PPE to dental materials. Business Central helps you understand usage rates, avoid waste and reorder supplies at the right time. This prevents treatment delays and reduces unnecessary spend.

Practice performance reporting

Real‑time dashboards show key practice metrics such as revenue, chair utilisation, cancellations, treatment profitability and cost trends. These insights help practice owners make informed decisions about investment, staffing and growth.

Appointment and treatment management

Manage appointments, treatment plans and patient billing in one connected system. This helps dentists and practice managers reduce scheduling conflicts, avoid missed charges and ensure accurate patient records.

Why dentists trust Business Central to run a better practice

Patient billing and insurance management

Business Central helps practices automate patient billing, track NHS claims and manage private insurance submissions. This reduces admin time, improves accuracy and ensures charges match treatments delivered.

Multi‑site practice visibility

For dental groups or multi‑clinic practices, Business Central provides full visibility of financials, stock, staff utilisation and performance across every location. You can centralise reporting and standardise processes across your organisation.

Supplier and equipment management

Keep track of supplier contracts, lab charges, equipment maintenance and consumable orders. With automated reminders and clear procurement workflows, practices can reduce downtime and improve cost control.

Chair time optimisation

Business Central gives practice managers visibility into appointment patterns, cancellations and treatment durations. These insights help improve scheduling efficiency and increase chair profitability without overworking staff.

Regulatory and financial reporting

Generate accurate reports for NHS submissions, HMRC requirements and internal audit. With data stored in one place, practices avoid errors and maintain consistent compliance.

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Transform your practice with a connected ERP built for dentists

Business Central simplifies how dental practices operate. It centralises your financial, operational and patient‑related data to support better decision‑making and smoother day‑to‑day work.

To learn more about Business Central — or see what an ERP for dentists looks like — complete this short form.

Frequently asked questions

What is Business Central for dentists?

Business Central is a complete ERP system that helps dental practices manage finances, appointments, stock, compliance and reporting in one secure platform.

Can Business Central support multi‑site dental groups?

Yes. Business Central is designed to scale, offering clear reporting and financial visibility across multiple clinics.

Does Business Central integrate with dental software?

Business Central can integrate with third‑party dental systems through APIs or integration tools, depending on the platforms you use.

Is Business Central suitable for NHS dental practices?

Yes. It helps NHS practices manage financial reporting, stock control and compliant record‑keeping.

How does Business Central improve practice profitability?

By centralising billing, reducing admin time, improving stock accuracy and providing real‑time financial insights.

Can it automate patient billing?

Business Central allows practices to automate charges, track treatments and reduce manual data entry.

How does Business Central help with stock management?

You can track stock levels, manage supplier orders and forecast usage to prevent waste and avoid shortages.

Is Business Central cloud‑based?

Yes. It runs securely in the Microsoft cloud, with automatic updates and enterprise‑grade security.

How long does it take to implement Business Central in a dental practice?

This depends on practice size, number of clinics and integration requirements, but most practices benefit from a phased go‑live approach.

Why choose Business Central over practice‑specific systems?

Business Central provides deeper financial management, scalability and reporting, making it ideal for growing practices and multi‑site operations.