An ERP for the banking industry: Dynamics 365 Business Central

A connected finance and operations platform built for banks. Improve financial control, streamline processes, and strengthen regulatory compliance from one secure system.

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Why banking leaders choose Dynamics 365 Business Central

Banks rely on accurate data, efficient operations and strict compliance. When these processes sit across disconnected systems, risk increases and productivity falls. Business Central brings them together in one secure environment designed for financial institutions.

Dynamics 365 Business Central is an ERP system that helps banks simplify operations, strengthen financial control and improve oversight across core banking processes. It integrates finance, reporting, customer information, procurement, HR, asset management and more into a single platform.
With unified data and built‑in automation, it removes manual tasks, reduces risk, and helps senior banking leaders make decisions with confidence. Want to see what a modern ERP for the banking sector can unlock? Keep reading.

Meet Business Central: an ERP for the banking industry

A modern ERP built for financial services makes it easier to run a compliant, efficient and customer‑focused bank. Here’s how Business Central benefits senior decision makers:

Unified financial operations

Business Central centralises finance, reporting, procurement and operational data. This reduces the reliance on legacy tools and gives banking teams a single view of performance.

Improved decision‑making

With real‑time dashboards and predictive analytics, leaders can monitor liquidity, evaluate risk and track performance at branch or group level. Recent reports found that 72% of financial services executives plan to increase investment in data‑driven technology to improve decision‑making, emphasising the growing need for tools that provide clarity and confidence.

Enhanced compliance and security

Banks face strict regulatory demands. Business Central includes role‑based access, audit trails, data loss prevention and automated workflows that support compliance frameworks. Microsoft continuously updates its cloud services to meet evolving financial regulations, giving banks a secure foundation.

Scalability as the bank grows

Whether you are expanding product lines or adding branches, Business Central supports growth without adding system complexity. It scales in line with your operations and integrates easily with other Microsoft and third‑party banking solutions.

Cost efficiency

Automated reconciliations, connected workflows and centralised data reduce operational costs and manual workload. Recent reports show that automation in banking can cut operational costs by up to 30% when adopted across finance and back‑office functions.

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Discover how Microsoft Dynamic 365 Business Central works

Why your business needs an ERP

82%

of businesses are utilising an ERP

1 in 5

businesses are dissatisfied with their current ERP

96%

of businesses say using an ERP has contributed to achieving business outcomes

Data taken from a survey we commissioned in December 2024

ERP designed for banking operations

Retail and commercial banks depend on accuracy, compliance and efficient processes. Dynamics 365 Business Central helps banks modernise their core operations through connected financial management, customer oversight, risk reduction and clear reporting.

Financial management

Centralise general ledger, budgeting, financial reporting and consolidation across branches or business units. This gives finance leaders visibility and simplifies month‑end, quarter‑end and annual close.

Customer and account insight

Bring together customer information, product data, loan information and service interactions. This helps teams understand customer behaviour and respond more effectively to queries or issues.

Compliance and audit readiness

Automated workflows, approval controls and audit logs help banks demonstrate compliance. This reduces the burden on risk and compliance teams and lowers the chance of regulatory breaches.

Procurement and vendor management

Manage supplier contracts, purchasing, costs and approvals from one structured process. This supports strong governance and prevents uncontrolled spending.

Why banks choose Dynamics 365 Business Central

Branch‑level reporting and consolidation

Monitor the performance of branches in real time. Consolidate financial reports without manual spreadsheets, helping leadership make informed decisions faster.

Regulatory reporting support

Automate data collection and structure reporting templates to reduce errors during FCA, PRA or internal compliance reporting.

Customer account insight

Connect transaction data, service history and financial information to give branch and operations teams a clearer view of each customer.

Cost control and budgeting

Track budgets across departments, initiatives or branches. Leaders can see real‑time expenditure and adjust plans quickly, improving financial discipline.

Risk reduction through automation

Automated workflows reduce manual handling errors such as mis‑keyed data, incorrect reconciliations or delayed approvals.

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The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

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Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

the-dynamics-of-success-report-download-1

Improve bank operations with a connected ERP

In banking, accuracy and compliance matter. Business Central helps simplify operations, unify data and support secure, compliant growth.

To learn more about Business Central for banking, or to see how it works in practice, get in touch using this short form.

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Frequently asked questions

What is Business Central for banking?

Business Central is an ERP platform that helps banks manage finance, reporting, compliance and operational processes in one system.

Is Business Central secure enough for banks?

Yes. Microsoft invests heavily in cloud security, including encryption, identity protection and continuous monitoring across its services. This makes it suitable for regulated industries such as banking.

Can Business Central support multiple branches?

Yes. It allows banks to run branch‑level reporting, consolidation and financial oversight from a single, unified system.

Does Business Central integrate with other banking systems?

The platform integrates with Microsoft services such as Power Platform, Dynamics 365 tools and many third‑party systems through APIs and connectors.

How does Business Central help with compliance?

It provides audit trails, role‑based access controls, approval workflows and reporting tools that support FCA and PRA regulatory expectations.

Can Business Central help reduce operational costs?

Yes. Automation, centralised data and streamlined processes reduce manual work, improving cost efficiency across departments.

Is Business Central suitable for commercial banks as well as retail banks?

Yes. Its flexible structure makes it suitable for both retail and commercial banking environments.

Does Business Central support budgeting and forecasting?

It includes budgeting tools and integrates with analytics platforms to support forecasting and financial planning.

How long does it take for teams to learn Business Central?

The interface is intuitive and similar to other Microsoft applications, making it easy for bank staff to adopt with structured training.

Can Business Central help with risk reduction?

Yes. Automated checks, consistent workflows and accurate data help reduce operational risk across finance and operations.