Microsoft Dynamics 365

Field service management software

Schedule engineers, track jobs and invoice faster with Dynamics 365 Field Service, connected to your finance in Business Central.

What field service management software does

Field service management software organises work that happens away from the office: installations, repairs, inspections and maintenance visits. It matches the right engineer to each job, gives them the details on their phone and records what was done.

Without it, jobs are booked by phone and email, engineers chase information and invoices go out late. A connected system shortens the time from job request to payment.

Dynamics 365 Field Service handles scheduling, work orders and the mobile app, and connects with Business Central so completed jobs flow straight into invoicing.

Features to look for

What makes field teams faster and customers happier.

Scheduling and dispatch

Assign jobs by skills, location and availability.

Mobile app for engineers

Job details, history and forms on any device, even offline.

Work orders

Track every job from request to sign-off.

Parts and van stock

Know what parts engineers carry and what they use.

Faster invoicing

Completed jobs become invoices without re-keying.

Copilot assistance

AI summaries of jobs and help drafting customer updates.

Try Business Central in an environment built around your business

Most trials drop you into a generic demo company that looks nothing like the way you actually work. Ours doesn't. We configure your free trial around your business and the use case you care about, so you and your team can test real scenarios with data and processes you recognise.

It starts with a short questionnaire about your industry, your current systems and what you want to prove out. Once that's back with us, your tailored trial can usually be made available within a few working days. Prefer a guided walkthrough first? A standard demo is still on the table - just tell us which you'd like.

Book a standard demoMake a general enquiry
01

Tell us about your business

Complete a short questionnaire covering your industry, processes and the things you most want to test.

02

We configure your trial

We set up a Business Central environment around your use case, so you're not clicking through a generic demo company.

03

You're up and running in days

Your tailored trial is typically ready within a few working days of the questionnaire coming back to us.

Enquiry form

Get in touch

Tell us how you schedule and run field jobs today and we'll show you how Dynamics 365 Field Service would fit.

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FAQ

Frequently asked questions

It is software that schedules and tracks work carried out at customer sites, gives engineers job details on mobile devices and records parts, time and outcomes.

Businesses with mobile engineers or technicians, such as facilities, HVAC, security, utilities, equipment servicing and installation firms.

Yes. The mobile app lets engineers view and update jobs without a signal, then syncs when they reconnect.

Yes. Dynamics 365 Field Service connects with Business Central so completed work orders feed into invoicing and stock.