Bookings
A more efficient way to manage council facilities, events and appointments. Create an easier process for your community to book venues and services.
Dynamics 365 Business Central
Business Central for local government
Microsoft Dynamics 365 Business Central for Local Government
Utilise intelligent automation to streamline complex financial processes and enhance everyday council operations.
Overview
Why local councils need Dynamics Business Central
Running council services is harder with limited time and budgets. Dynamics 365 Business Central helps local councils streamline finance, connect Microsoft 365 tools, and surface insights that guide better decisions.
Combining the strength of Microsoft Business Central with the flexibility of Microsoft 365, our innovative council solution is the perfect tool for Town and Parish Councils. The platform simplifies financial management by utilising AI-driven analytics to provide seamless integration for more effective council operations. And with a suite of apps to use, you'll provide your team with a comprehensive, user-friendly system.
Council operations
Meeting the unique needs of local government operations
Cemeteries
Handle sensitive information more efficiently by managing cemetery records, plot allocations and maintenance, ensuring a more respectful and orderly management process.
Allotments
Promote a better-organised community gardening initiative by modernising how you manage allotment space.
Inspections & Repairs
Utilise an automated scheduling and tracking system to review inspections and repairs, ensuring public facilities and infrastructure are kept to the highest standards.
Assets
Have a clear view of council assets through robust tracking and management tools allowing your team to make more informed decisions.
Green Spaces
Improve community wellbeing and environmental stewardship by managing, scheduling and promoting the use of your public parks and green areas.
ERP stats
Why your local government organisation needs an ERP
Data taken from a survey we commissioned in December 2024. Click here to view
82%
of businesses are utilising an ERP
1 in 5
businesses are dissatisfied with their current ERP
96%
of businesses say using an ERP has contributed to achieving business outcomes
Modernise operations
How Business Central can modernise everyday council operations
Seamless integration
Leveraging the power of Microsoft Business Central, our solution offers a familiar interface that seamlessly integrates with your existing tools and data.
Enhanced collaboration
Utilising the advanced sharing and communication tools available in Microsoft 365, the solution allows you to communicate and collaborate more effectively with your team.
Scalable & customisable
Continue to meet the ever-changing needs of your community with a solution that grows with you.
Intelligent automation
Take advantage of AI-driven automation that reduces the number of manual tasks for your team, creating a more manageable workload and reducing errors.
Why Business Central
Why local councils choose Dynamics 365 Business Central
Fully customisable: Dynamics 365 offers a wide array of customisation options, enabling you to mould the system to align with your particular business procedures. Whether your needs involve custom fields, workflows, or dashboards, Dynamics 365 can be adjusted to suit your specifications. This level of adaptability guarantees that you can fine-tune the CRM to support your unique business objectives and enhance overall efficiency.
Effortless integration: Dynamics 365 integrates effortlessly with a multitude of applications and services, including Microsoft Office 365, Power BI, and various third-party solutions. This integration capability allows you to link your CRM with other tools you use daily, creating a cohesive and streamlined workflow. By capitalising on these integrations, you can enhance operational efficiency, improve data accuracy, and foster better collaboration across your organisation.
User-friendly interface: Dynamics 365 boasts an intuitive and user-centric interface that simplifies navigation and usage for your team. With its contemporary design and clear navigation, users can effortlessly access the information they need and complete tasks efficiently, minimising the learning curve and boosting productivity.
Sophisticated analytics: Dynamics 365 offers powerful analytics and reporting tools that provide you with invaluable insights into your business performance. With real-time data and customisable reports, you can make well-informed decisions, identify trends, and measure success accurately. These analytics capabilities empower you to stay ahead of the competition and foster business growth.
Enhanced Security: In addition to its other features, Dynamics 365 ensures that your data is secure and complies with industry standards. With robust security measures and compliance protocols in place, you can trust that your business information is protected, allowing you to focus on achieving your business goals without concern.
Watch
Discover how Microsoft Dynamic 365 Business Central works
Download our report
The Dynamics of Success
Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.
Download report
Case studies
How other businesses have benefitted from Dynamics 365
SHI Cryogenics
SHI Cryogenics reduced their product turnaround times from two months to two weeks, whilst increasing their sales and service revenues.
Get started todayTry Business Central in an environment built around your business
Most trials drop you into a generic demo company that looks nothing like the way you actually work. Ours doesn't. We configure your free trial around your business and the use case you care about, so you and your team can test real scenarios with data and processes you recognise.
It starts with a short questionnaire about your industry, your current systems and what you want to prove out. Once that's back with us, your tailored trial can usually be made available within a few working days. Prefer a guided walkthrough first? A standard demo is still on the table - just tell us which you'd like.
Tell us about your business
Complete a short questionnaire covering your industry, processes and the things you most want to test.
We configure your trial
We set up a Business Central environment around your use case, so you're not clicking through a generic demo company.
You're up and running in days
Your tailored trial is typically ready within a few working days of the questionnaire coming back to us.
Enquiry form
Discover how Dynamics 365 Business Central could enhance how your local council operates
Whether you'd like to see it in action, or you have some questions about how the solution would work for your Council, fill out our form below and one of our experts will be back in touch.
FAQ
Frequently asked questions
Microsoft Dynamics 365 Business Central is a modern finance and operations system that helps local authorities manage budgets, track spending and improve service delivery across departments.
It provides real time visibility of budgets, grants, forecasting and expenditure which helps councils control spending and streamline financial reporting.
Yes. Many local authorities use Business Central to replace ageing legacy systems with a single connected platform that reduces manual processes and improves accuracy.
Yes. Business Central connects with platforms such as Microsoft 365, Power BI, procurement systems and third party applications so councils can manage their full operations in one place.
The system provides real time reporting, dashboards and analytics that give managers clearer insight into performance, spending and demand for services.
Yes. It can be tailored for district councils, unitary authorities and county councils. It supports simple needs through to more complex operations.
Yes. Automated workflows, electronic approvals and digital record keeping reduce manual tasks so staff can focus on higher value work and improving services.
Business Central is hosted on the Microsoft cloud with strong security, regular updates and compliance features that help protect personal and financial information.
Common benefits include better financial control, improved reporting, fewer manual tasks, smoother audits and more efficient delivery of public services.
Timescales vary depending on complexity. Smaller councils can go live in a few months while larger authorities may need a phased approach to ensure a smooth transition.
Looking at Business Central beyond local government? See the full Dynamics 365 Business Central overview for features, pricing considerations and how implementation works, or read our guide to choosing a Business Central partner.