Utilisation as a live number
Booked, forecast and actual hours in one place mean bench time is visible this week, when you can still sell it, rather than in a quarterly report.
A practical look at what an ERP does for a consulting business, where the value sits, and how to choose a platform that connects utilisation, project margin and revenue recognition.
A consultancy sells capacity. If utilisation slips a few points or a fixed-price engagement runs long, the margin goes - and usually nobody notices until the quarter closes.
An ERP (enterprise resource planning system) connects engagements, time, expenses, resourcing, billing and revenue recognition, so the commercial picture is current rather than retrospective.
It doesn't replace collaboration or delivery tooling. It owns the commercial layer: what was sold, what's been delivered, what it cost and what can be recognised.
For most consultancies, an ERP is where the following live:
The value isn't in the accounting. It's in knowing which engagements and which people are making money, early enough to act.
Booked, forecast and actual hours in one place mean bench time is visible this week, when you can still sell it, rather than in a quarterly report.
Hours burnt against budget by phase flag an overrun early, which is the only point at which scope, resourcing or a conversation with the client can still fix it.
Percentage of completion or milestone recognition calculated from delivery data keeps reported revenue defensible and the audit straightforward.
Pipeline alongside committed capacity shows whether the next win needs a hire, a contractor or a delivery date change.
Time and expense flow into draft invoices on schedule, so cash isn't delayed by a manual assembly job at month end.
Realisation rates, discounting and write-offs are visible by client, which turns the annual rate review into an evidence-based discussion.
Data taken from a survey we commissioned in December 2024. Click here to view
of businesses are utilising an ERP
businesses are dissatisfied with their current ERP
of businesses say using an ERP has contributed to achieving business outcomes
Six everyday situations where one connected system changes the outcome.
The sold scope becomes the engagement budget with phases, rates and billing milestones, so delivery works to the commercial terms rather than a summary of them.
People-based businesses have different requirements from product ones. These are the questions worth asking before you shortlist.
Finance, purchasing, stock, projects and reporting should sit in one system. Anything left in a spreadsheet quickly becomes the version everybody argues about at month end.
A system designed for a different sector rarely suits consultancies. The platform should reflect your real processes, approvals and cost structures rather than forcing a rewrite of how you operate.
Consolidation, reconciliation and management reporting should be routine rather than a fortnight of manual work. Ask to see a month end demonstrated, not described.
Role-based permissions, approval workflows and a complete audit trail should be built in, so compliance is a by-product of daily work rather than a separate exercise.
Cloud platforms with standard processes go live in weeks rather than years. A long implementation is usually a sign the system is being bent into shape.
New sites, entities, currencies or product lines shouldn't need a replacement system. Check licensing and functionality for where you expect to be in five years.
Once you know what an ERP should do, the question becomes which platform fits how your teams already work. Microsoft Dynamics 365 Business Central brings finance, projects, time and reporting into one cloud system connected to the Microsoft tools you already use.
For consultancies that means project budgets and job costing as standard, time and expense capture from Outlook and Teams, WIP and revenue recognition, and Power BI dashboards for utilisation and margin.
It's modular, so you can start with finance and project costing and add resource planning, service or Dynamics 365 CRM later - without another migration as headcount grows.
It isn't just an accounting package. These are the capabilities teams tell us make the biggest difference day to day.
Ledgers, budgets, cash flow and management reporting run from the same data, with Power BI dashboards leadership can open themselves rather than waiting for a pack.
AI drafts descriptions, reconciles bank entries, chases anomalies and answers questions about your data, taking a chunk of routine admin off the finance team.
Approvals, quotes and reports work inside Outlook, Teams and Excel, so people use the tools they already know instead of learning another interface.
Approvals, alerts and handovers can be automated with Power Automate using low-code tools your own team can maintain.
Role-based access, approval limits and full traceability protect the financial and operational data consultancies are accountable for.
Start with finance and operations, then add supply chain, projects, service or Dynamics 365 CRM as you grow - without another migration.
No. Delivery planning and collaboration can stay where they are. The ERP owns budgets, time, cost, billing and revenue recognition, and connects to the tools your teams already use.
Yes, and you should test both in a demo, including milestone billing, capped time and materials, and retainer arrangements.
That depends on the capture experience. Look for entry from the tools people already have open - mobile, Outlook or Teams - rather than a separate portal nobody opens.
No. Multi-entity, multi-currency and intercompany recharges for shared resources are standard in a mid-market ERP.
Yes. It's licensed per user per month and designed for small and mid-sized organisations, with project costing included rather than sold as a separate suite.
Tell us how engagements, time and billing work today and we'll talk through what an ERP would change, which capabilities matter most and where to start. No obligation, just a straight conversation.