Dynamics 365 CRM

Dynamics 365 for Ship BuildersConnect design, production and operations in one platform

Improve project delivery, strengthen quality control and coordinate shipbuilding processes with Microsoft Dynamics 365.

Overview

Why ship builders need Dynamics 365

Shipbuilding requires precise coordination across design, engineering, production and supply chain teams. Dynamics 365 brings all core processes into one connected platform to support safer and more efficient vessel construction.

Shipbuilding projects involve long timelines, complex engineering, large teams and strict regulatory requirements. Coordinating design updates, material availability, workforce schedules, subcontractors, inspections and change requests is difficult when information sits across multiple systems. These gaps slow down production, increase risk and make it harder to maintain quality standards.

Microsoft Dynamics 365 CRM unifies engineering data, production schedules, supplier information, project documentation and financial reporting. Automation reduces administrative workload and real time insights help leaders monitor progress, identify issues earlier and maintain full control over vessel construction. With Dynamics 365, ship builders can improve efficiency, strengthen compliance and deliver vessels with greater confidence.

Benefits

The benefits that help shipbuilding teams work smarter

Explore how Dynamics 365 improves project delivery, quality and operational visibility.

Centralised data across design, engineering and production

Dynamics 365 holds drawings, specifications, change requests, supplier records, production tasks and inspection data in one shared platform that supports collaboration.

Automation that reduces manual admin

Automate work orders, inspection alerts, procurement approvals, reporting tasks, progress updates and document workflows to reduce delays and improve accuracy.

Real time insight into production and project milestones

Dashboards reveal build progress, material usage, equipment status, workforce allocation, risks and cost trends. This helps shipyards make better informed decisions.

Security and compliance for regulated marine environments

Dynamics 365 provides enterprise grade protection, role based access controls and audit trails to support marine standards and certification requirements.

CRM stats

Why your shipbuilding business needs a CRM

Data is from a recent survey we commissioned in December 2024 Click here to view

0%

of businesses are utilising a CRM

0%

of businesses are planning to invest in AI or automation tools

0%

of businesses say using a CRM contributes to increasing customer retention

Capabilities

How Dynamics 365 empowers engineering, production and commercial teams

Dynamics 365 supports the entire shipbuilding process from early concept and design through to sea trials, delivery and lifecycle maintenance.

The capabilities of Dynamics 365 extend across key areas of shipbuilding:

01

Engineering and Design Coordination

Track design revisions, approvals, technical documents and communication between engineering teams and production teams.

Why choose us

Why ship builders choose Dynamics 365

Adaptable for commercial, defence and specialist vessel builders

Whether constructing commercial ships, ferries, offshore vessels or defence ships, Dynamics 365 can be tailored to your workflow.

Integrates with marine engineering and production systems

Dynamics 365 connects with Microsoft 365, Power BI and external systems such as CAD platforms, PLM tools, marine engineering software and MES solutions through APIs.

Supports multi team collaboration across large projects

Designers, engineers, production teams and subcontractors can work from the same accurate information in real time.

Improves productivity and reduces rework

Better visibility, structured workflows and automated alerts help prevent errors, delays and miscommunication.

Protects sensitive commercial and technical data

Enterprise security helps safeguard design files, technical documents, commercial contracts and IP.

Download our report

The Dynamics of Success

Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.

Download report
The Dynamics of Success report cover
Case studies

How other businesses have benefitted from Dynamics 365

SHI Cryogenics

SHI Cryogenics reduced their product turnaround times from two months to two weeks, whilst increasing their sales and service revenues.

Get started today

Looking at Dynamics 365 CRM beyond ship builders? See the full Dynamics 365 CRM overview for features and how implementation works, compare Dynamics 365 CRM pricing per user, or see how the Customer Engagement applications fit together.

Enquiry form

Transform your shipbuilding operations with Dynamics 365

Shipbuilding requires precision, coordination and secure data. Dynamics 365 unites your design, production and supply chain activity so you can deliver vessels safely, efficiently and on time. To learn more about Dynamics 365 for ship builders, get in touch via this short form.

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FAQ

Frequently asked questions

It is a connected platform that helps shipyards manage production, design coordination, quality, supply chain activity and financial reporting in one place.

Yes. It can integrate with engineering and design platforms through APIs where supported.

Yes. It supports strict compliance, documentation, security and controlled access requirements.

Yes. It can coordinate activity, reporting and operations across multiple facilities.