Centralised production and batch data
Dynamics 365 gives breweries a single source of truth for recipes, batch records, stock levels and supplier information. This improves accuracy and makes it easier to trace ingredients and track production.
Dynamics 365 CRM
Dynamics 365 for BreweriesConnect production, sales and operations in one platform
Run a more efficient brewery by unifying operations, quality control, inventory, finance and sales through Microsoft Dynamics 365.
Overview
Why breweries need Dynamics 365
Breweries must balance production schedules, stock levels, distribution, compliance and customer demand. Dynamics 365 brings everything together so teams can run operations smoothly.
Whether you are an independent craft brewery or a large-scale operator, managing beer production involves many moving parts. From sourcing ingredients and meeting quality standards to tracking batches, controlling stock and managing distribution, the work quickly becomes complex when data sits in different systems. This leads to delays, waste and missed opportunities to improve efficiency.
Microsoft Dynamics 365 CRM centralises core operational, financial and sales data into one connected system. It gives breweries clearer visibility of production schedules, inventory levels and customer demand, while automation reduces manual tasks such as order processing, reporting and compliance tracking. With real-time insight and connected teams, breweries can run more efficiently, reduce waste and deliver consistent quality from batch to batch.
Benefits
The benefits that help brewery teams work smarter
Explore the practical advantages of Dynamics 365 designed to support production, growth and quality.
Automate routine tasks and reduce admin
Automate tasks such as purchase orders, stock alerts, compliance documentation and delivery scheduling. This helps teams save time and reduces the chance of human error.
Insights that help breweries scale
Real-time dashboards show production output, demand trends, ingredient usage and sales performance. This helps breweries plan more effectively and optimise inventory levels.
Security and compliance you can count on
Breweries handle food and drink production, meaning compliance and quality control are essential. Dynamics 365 helps maintain accurate records, support audit trails and protect sensitive financial and operational data.
CRM stats
Why your brewing business needs a CRM
Data taken from a survey we commissioned in December 2024. Click here to view
0%
of businesses are utilising a CRM
0%
of businesses are planning to invest in AI or automation tools
0%
of businesses say using a CRM contributes to increasing customer retention
Capabilities
How Dynamics 365 empowers brewery teams
Dynamics 365 connects every part of your brewery, improving collaboration and enabling more confident decision-making across production, sales and operations.
The capabilities of Dynamics 365 extend across key aspects of brewery operations:
01
Production Management
Plan production runs, manage recipes and monitor fermentation and packaging activities in one system. This improves coordination and ensures batches meet expected quality.
Why choose us
Why breweries choose Dynamics 365
Flexible enough to support breweries of all sizes
Whether you operate a microbrewery or manage multiple sites, Dynamics 365 can be tailored to your production volumes, supply chain complexity and sales channels.
Smooth integration with your existing tools
Dynamics 365 connects with Microsoft 365, Power BI and third-party brewery systems using APIs. This reduces duplicate work and creates a more connected workflow.
Intuitive interface for teams across the brewery
From brewers to operations managers to sales teams, staff can access the information they need without complicated software training.
Analytics that guide production and sales decisions
Dashboards and reports help breweries track popular products, forecast demand and optimise production schedules based on real data.
Security and resilience built in
Protect your recipes, customer information and financial data with enterprise-grade security tools included in Dynamics 365.
Download our report
The Dynamics of Success
Get a better understanding of the benefits of using a CRM system - allowing businesses like yours to overcome fragmented systems and disconnected workflows. Don't just read about them either, our report provides you with actionable insights and practical recommendations so that you can begin to make data-led decisions.
Download report
Case studies
How other businesses have benefitted from Dynamics 365
SHI Cryogenics
SHI Cryogenics reduced their product turnaround times from two months to two weeks, whilst increasing their sales and service revenues.
Get started todayLooking at Dynamics 365 CRM beyond breweries? See the full Dynamics 365 CRM overview for features and how implementation works, compare Dynamics 365 CRM pricing per user, or see how the Customer Engagement applications fit together.
Enquiry form
Transform your brewery operations with Dynamics 365
Breweries rely on smooth coordination between production, stock, sales and finance. Dynamics 365 brings these areas together, helping your brewery run efficiently while maintaining consistent quality. To learn more about Dynamics 365 for breweries, get in touch via this short form.
FAQ
Frequently asked questions
It is a connected set of applications used to manage production, inventory, sales and finances in one system tailored to brewery operations.
Yes. It allows breweries to record, trace and monitor batches from raw ingredients to final packaging.
The system helps manage documentation, track production steps and store audit-ready records for food safety and HMRC requirements.
It integrates with Microsoft 365 and can connect with third-party brewing tools using APIs and the Power Platform.
It centralises data, automates tasks and provides real-time insight into stock, costs and production performance.
Yes. It can be configured for small craft breweries as well as larger operations with multiple sites.
Yes. Breweries can use it to manage orders, customer communication and fulfilment for online or taproom sales.
Real-time stock alerts and forecasting tools help brewers anticipate shortages and order ingredients proactively.
It gives sales teams access to customer histories, order data and stock levels, helping them serve accounts more effectively.
Because it integrates with familiar Microsoft tools, most breweries can adopt the platform easily, with more advanced configuration added as needed.
