Every charge captured
Storage, handling, pallet movements and ad hoc work recorded as they happen so nothing is missed at invoicing.
A practical look at what an ERP does for a warehousing or third party logistics business, where the value sits, and how to choose a platform that bills accurately and shows cost to serve.
In third party warehousing you are selling space, handling and accuracy. Revenue is made up of many small charges, and margin disappears when they are not all captured.
An ERP (enterprise resource planning system) links storage, movements, value added work and cost so every billable activity reaches the invoice and every client's true margin is visible.
Automation and control systems keep running the building. The ERP governs billing, cost and profitability.
For most warehousing businesses, an ERP is where the following live:
The value is capture and clarity. Billing everything you do and knowing what each client really costs.
Storage, handling, pallet movements and ad hoc work recorded as they happen so nothing is missed at invoicing.
Labour, space and handling cost against revenue shows which contracts are worth the capacity they use.
Ownership tracked at stock level, so client reporting and stock queries are answered immediately.
Utilisation by client and zone informs both pricing and whether more capacity is really needed.
Billing generated from recorded activity shortens the cycle and reduces disputes.
Rate cards applied automatically means charges match the contract rather than someone's memory of it.
Data taken from a survey we commissioned in December 2024. Click here to view
of businesses are utilising an ERP
businesses are dissatisfied with their current ERP
of businesses say using an ERP has contributed to achieving business outcomes
Six everyday situations where one connected system changes the outcome.
Receipt, put-away and storage start billing automatically under the agreed rate card.
3PL billing is where most systems fall short. These are the questions worth asking before you shortlist.
Finance, purchasing, stock, projects and reporting should sit in one system. Anything left in a spreadsheet quickly becomes the version everybody argues about at month end.
A system designed for a different sector rarely suits warehousing and 3PL businesses. The platform should reflect your real processes, approvals and cost structures rather than forcing a rewrite of how you operate.
Consolidation, reconciliation and management reporting should be routine rather than a fortnight of manual work. Ask to see a month end demonstrated, not described.
Role-based permissions, approval workflows and a complete audit trail should be built in, so compliance is a by-product of daily work rather than a separate exercise.
Cloud platforms with standard processes go live in weeks rather than years. A long implementation is usually a sign the system is being bent into shape.
New sites, entities, currencies or product lines shouldn't need a replacement system. Check licensing and functionality for where you expect to be in five years.
Once you know what an ERP should do, the question becomes which platform fits how your teams already work. Microsoft Dynamics 365 Business Central brings finance, stock, warehousing, billing and reporting into one cloud system connected to the Microsoft tools you already use.
For warehousing that means location and bin control, activity recording for handling and storage, recurring and usage based billing, dimension reporting by client and site, and Power BI dashboards for utilisation and margin.
It connects to WMS, automation and customer systems through standard APIs, so operational activity becomes billable revenue automatically.
It isn't just an accounting package. These are the capabilities teams tell us make the biggest difference day to day.
Ledgers, budgets, cash flow and management reporting run from the same data, with Power BI dashboards leadership can open themselves rather than waiting for a pack.
AI drafts descriptions, reconciles bank entries, chases anomalies and answers questions about your data, taking a chunk of routine admin off the finance team.
Approvals, quotes and reports work inside Outlook, Teams and Excel, so people use the tools they already know instead of learning another interface.
Approvals, alerts and handovers can be automated with Power Automate using low-code tools your own team can maintain.
Role-based access, approval limits and full traceability protect the financial and operational data warehousing and 3PL businesses are accountable for.
Start with finance and operations, then add supply chain, projects, service or Dynamics 365 CRM as you grow - without another migration.
It can for many operations, using built-in warehouse functionality, or it can sit behind an existing WMS handling billing, cost and finance.
Yes. Ownership is tracked so client stock is segregated from your own and reported separately.
Yes. Storage, handling and value added work can be billed from recorded activity against contract rate cards.
Yes. Dimensions carry client and contract through cost and revenue, so margin is reported without manual analysis.
Yes. Per user per month licensing works for a single site and scales as the operation grows.
Tell us how storage billing, handling charges and client reporting work today and we'll talk through what an ERP would change, which capabilities matter most and where to start. No obligation, just a straight conversation.