Restricted funds tracked properly
Fund accounting built into the ledger means restricted money cannot be spent on the wrong thing by accident, and balances are always current.
A practical look at what an ERP does for a fundraising organisation, where the value sits, and how to choose a platform that handles restricted funds, Gift Aid and campaign reporting together.
Fundraising teams are accountable twice over: to the supporters who give and to the regulators and funders who ask how the money was spent.
An ERP (enterprise resource planning system) tracks income by fund, restriction and campaign, and matches expenditure against it, so reporting to a funder is a report rather than a reconstruction.
It sits alongside the CRM that holds supporter relationships. The CRM records who gave and why; the ERP records what happened to the money.
For most fundraising organisations, an ERP is where the following live:
The value is accountability. Knowing where every restricted pound came from and where it went.
Fund accounting built into the ledger means restricted money cannot be spent on the wrong thing by accident, and balances are always current.
Eligible donations identified and claims prepared from recorded data recovers income that manual processes routinely miss.
Grant spend reported against the agreed budget lines, with the audit trail attached, which is what protects the next round of funding.
Cost and income by appeal and channel show which activity actually raises net funds rather than gross income.
Statement of Financial Activities structured in the ledger rather than rebuilt each year by the auditor at your expense.
Reserves, fund balances and forecast in one pack, produced quickly enough to still be relevant at the meeting.
Data taken from a survey we commissioned in December 2024. Click here to view
of businesses are utilising an ERP
businesses are dissatisfied with their current ERP
of businesses say using an ERP has contributed to achieving business outcomes
Six everyday situations where one connected system changes the outcome.
Income and campaign costs post to the same appeal code, so net return is visible while the appeal is still running.
Fund accounting is not an optional extra for a charity. These are the questions worth asking before you shortlist.
Finance, purchasing, stock, projects and reporting should sit in one system. Anything left in a spreadsheet quickly becomes the version everybody argues about at month end.
A system designed for a different sector rarely suits fundraising organisations. The platform should reflect your real processes, approvals and cost structures rather than forcing a rewrite of how you operate.
Consolidation, reconciliation and management reporting should be routine rather than a fortnight of manual work. Ask to see a month end demonstrated, not described.
Role-based permissions, approval workflows and a complete audit trail should be built in, so compliance is a by-product of daily work rather than a separate exercise.
Cloud platforms with standard processes go live in weeks rather than years. A long implementation is usually a sign the system is being bent into shape.
New sites, entities, currencies or product lines shouldn't need a replacement system. Check licensing and functionality for where you expect to be in five years.
Once you know what an ERP should do, the question becomes which platform fits how your teams already work. Microsoft Dynamics 365 Business Central brings finance, budgeting and reporting into one cloud system connected to the Microsoft tools your organisation already uses.
For fundraising organisations that means dimension-based fund and campaign accounting, restricted fund tracking, grant budgets with spend against them, and Power BI dashboards for trustees and funders.
Microsoft offers discounted and donated licensing to eligible charities through Microsoft for Nonprofits, which makes the cost of a proper finance platform far lower than most teams assume.
It isn't just an accounting package. These are the capabilities teams tell us make the biggest difference day to day.
Ledgers, budgets, cash flow and management reporting run from the same data, with Power BI dashboards leadership can open themselves rather than waiting for a pack.
AI drafts descriptions, reconciles bank entries, chases anomalies and answers questions about your data, taking a chunk of routine admin off the finance team.
Approvals, quotes and reports work inside Outlook, Teams and Excel, so people use the tools they already know instead of learning another interface.
Approvals, alerts and handovers can be automated with Power Automate using low-code tools your own team can maintain.
Role-based access, approval limits and full traceability protect the financial and operational data charities and fundraising teams are accountable for.
Start with finance and operations, then add supply chain, projects, service or Dynamics 365 CRM as you grow - without another migration.
Yes. Dimensions let you hold restricted, unrestricted and designated funds in the same ledger with balances reported separately and transfers recorded explicitly.
No. Supporter relationships, stewardship and communications stay in the CRM. The ERP handles income accounting, expenditure and reporting, with the two integrated.
The ledger can be structured for the Statement of Financial Activities, so the year end pack comes out of the system rather than being rebuilt annually.
Eligibility and declaration data can be held against income records so claims are prepared from the system, with charity-specific extensions available for full claim submission.
Eligible organisations can access discounted licensing through Microsoft for Nonprofits. We can check eligibility as part of an initial conversation.
Tell us how you track funds and report to funders today and we'll talk through what an ERP would change, which capabilities matter most and where to start. No obligation, just a straight conversation.